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Article 1. Definitions

  1. Customer: A natural or legal person who has contracted Scribania to provide services.
  2. Service(s): All services, including plagiarism checks and proofreading & editing, that Scribania carries out as part of an accepted assignment.
  3. Document(s): All documents provided to Scribania by the customer, such as these.
  4. Assignment: An agreement by which Scribania undertakes the provision of certain services to the customer.
  5. Plagiarism check: A service that entails using the Turnitin database to check a document for plagiarism.
  6. Proofreading & editing service: A service that entails a document being checked by an editor and Scribania.
  7. Proofreading & editing period: The period that ends with the final time and date by which a document should be checked.
  8. Editor: A natural or legal person who is engaged by Scribania to execute an order that is received from a customer.

Article 2. Applicability

  1. These terms and conditions apply to any tender, offer, or agreement between Scribania and the customer.
  2. When it appears that one or more of the provisions of these terms and conditions is at any time wholly or partially invalid, the remaining provisions shall remain fully applicable.
  3. When the interpretation of one or more provisions of these terms and conditions is unclear, an explanation that is “in the spirit” of these provisions shall be applicable. This is also the case when a situation that is not detailed in these terms and conditions arises.
  4. If Scribania is not in strict compliance with these terms and conditions, it does not mean that the provisions are invalid or that Scribania loses its right to otherwise demand strict adherence to them.

Article 3. Offer

  1. An offer contains a complete and accurate description of the services being offered by Scribania. The description will be detailed enough that the customer can properly assess it. Mistakes or obvious errors within the offer are not binding for Scribania.

Article 4. Agreement

  1. The contract is concluded when the customer accepts Scribania’s offer.
  2. Scribania will confirm receipt of the customer’s acceptance of the offer by electronic means.

Article 5. Modification of the agreement

  1. If during the execution of the agreement it is revealed that it is necessary to alter or supplement the agreement in order to implement it properly, Scribania and the customer will consult and agree to any modifications to the agreement.
  2. Scribania can refuse a request to modify an agreement without being in default of the agreement or omitting anything therefrom.

Article 6. Cancellation of a contract by Scribania

  1. Scribania has the right to cancel a contract after it has been concluded.
  2. Scribania has the right to cancel a contract if Scribania considers that the document uploaded by the customer does not meet minimum requirements.
  3. The minimum requirements for a document are as follows:
    1. The document must be education related.
    2. For the proofreading & editing service, the quality of the document must be such that an editor can check the document in a standard manner. This assessment of quality is undertaken by Scribania. When the basic quality of the document is too low, an editor cannot edit the document following the normal procedure.
    3. The customer must not appear to be committing fraud.
  4. When Scribania cancels a contract, it will contact the customer as soon as possible.

Article 7. Retention of documents

  1. If the customer purchases a proofreading & editing service, Scribania will store his/her document on its server for up to one year.
  2. If the customer purchases a Plagiarism check, he/she gives Scribania permission to save the document in a protected and private Turnitin database. This database is only accessible by Scribania and the documents it contains cannot be viewed by educational institutions. Documents in the protected database within Turnitin are automatically deleted after one month.
  3. The proofreading & editing service entails a Scribania editor receiving the document being checked. Once the editor has finished checking the document, he/she is required to delete it.

Article 8. Review period for a proofreading & editing service

  1. A proofreading & editing period will be determined when a proofreading & editing service is purchased.
  2. The assigned editor may decide when the document is checked, so long as he/she delivers the checked document before the deadline.
  3. Scribania will communicate the proofreading & editing period to the customer in advance via e-mail. The proofreading & editing period can also be viewed in the customer area on the website.
  4. The proofreading & editing period shall begin at the time of payment and end when Scribania makes the checked document available to the customer.
  5. If the editor will not meet the deadline, Scribania will inform the customer in a timely manner.
  6. The customer cannot rely on a timely receipt of his/her checked document when there are technical problems with electronic tools because of which the customers receive the checked document at a later point in time.

The time required to execute a Plagiarism check depends on the level of activity, which Scribania is unable to influence.

  1. The time required to execute a Plagiarism check depends on the level of activity, which Scribania is unable to influence.
  2. The customer may only request a refund of the invoice amount for a Plagiarism check when 24 hours have elapsed since the time of payment and the check has still not been completed. A condition for this is that the customer must request this refund before the results of the Plagiarism check are communicated to him/her. The customer will be notified by email as to the time that the outcome of the Plagiarism check is received.

Article 9. Cancellation instructions

  1. The customer cannot cancel a Plagiarism check.
  2. If the customer cancels an order for a proofreading & editing service, he/she is obligated to pay for costs that Scribania has reasonably incurred in connection with undertaking the contract.

Article 10. Liability

  1. If Scribania is liable, this liability is limited to what is stated in these provisions.
  2. Scribania is not liable for damages of any kind that are caused by Scribania being provided incorrect and/or incomplete information by or on behalf of the customer.
  3. If Scribania is liable for any loss, its liability is limited to only the invoice value of the contract, at least for the portion of the order to which the liability relates.
  4. Scribania is not liable for any damage suffered by the customer in the event that Scribania rejects his/her order.
  5. Scribania cannot be held liable for damage to or loss of documents that are stored by Scribania or third parties.
  6. Scribania cannot be held liable for consequences and potential damage to the customer in the event that it does not meet a proofreading & editing period deadline.
  7. Scribania cannot be held liable for failing to discover plagiarism when undertaking a Plagiarism check.
  8. Scribania cannot be held liable for consequential damages, including those caused by the customer experiencing delays in or failing his/her academic program or the customer’s document being failed by an academic institution.
  9. Scribania has and reserves the right to undo damage of the customer, if possible and to the extent possible.

Article 11. Changes to the terms and conditions

  1. Scribania reserves the right to amend or supplement these terms and conditions.

Article 12. Applicable laws and dispute settlement

  1. All disputes will be settled by the competent court in the district where Scribania is located.

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We are always there to assist our fellow writers in their content endeavors by providing them with the best proofreading, editing, and citation services. With a qualified team of professionals at our disposal, we help you answer all your questions concerning content writing and development, whether its academic content or creative content. We believe that every individual and a content curator must have the right tools at his or her disposal to achieve the necessary success.

Frequently Asked
Questions

1. I ordered the Scribania Plagiarism Checker in combination ...

If you purchased a Plagiarism Checker in combination with our Proofreading & Editing service, you can start the Plagiarism Checker anytime at your convenience.
Scribania recommends using the Plagiarism Checker after you have received your document and gone through all of the edits. Then you can upload the most recent version of your paper and avoid having to manually transfer changes from one document to another.

2. Can I buy an annual subscription for the Scribania ...

At the moment we do not offer an annual subscription for the Scribania Plagiarism Checker. Plagiarism checks can be bought separately — prices depend on the size of your document.

  • Small document (up to 7,500 words) £18.95
  • Normal document (7,500-50,000 words) £28.95
  • Large document (50,000+ words) £39.95

3. How long does the Scribania Plagiarism Checker take?

The Scribania Plagiarism Checker takes about 10 minutes to finish. For documents larger than 25,000 words it can take a bit longer. You will be shown an estimate at the order overview. As soon as the check has finished we will also send you an e-mail.

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